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Supporting Our Customers

14/07/2020
Supporting Our Customers

No matter how coronavirus (COVID-19) is affecting your life and finances, you have our support.


At challenging times like these, the safety of our people and customers comes first. To mitigate the effects of the pandemic, we have put in place safety measures aligned with the recommendations of the health authorities and the World Health Organization (WHO), including enhanced hygiene measures and revised branch operating hours to best limit the potential impact of the virus.


As we also know this is an extremely difficult time for many of our customers, we have applied a number of relief measures to support the most affected corporate clients.

 

Helping you through the unexpected

 

We know that having access to your money during difficult times is important. You can access your accounts 24/7 through our Online Banking platform for your day-to-day banking needs. If you are not enrolled yet, get started

Emirates Citizen Bank ( United Arab Emirates ) Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.  .

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